We take repletion in keeping the most up to date database of viruses and dangerous websites. User findings are a very important part of us maintaining an accurate database.
If a website submitted through this page is found to be hosting malware or contains phishing attempts, we will block it within our Web Shield service. After doing so, our users will be protected from accidentally visiting the website.
If a website has been blocked by Web Shield by mistake, and does not contain malware or phishing attempts, we will review the submission and if we agree, it will be removed from our definitions database.
If a file submitted through this page contains new malware which is currently unknown to us, a definition will be added to our databases. After doing so, our Antivirus will block, detect and if possible remove it in future Antivirus scans.
If a file has wrongfully been detected during an Antivirus scan, this is called a false-positive. By submitting a false-positive we review the file, and if we agree that the flag is incorrect we update our definition database.
To help you stay protected and have a completely uninterrupted service, at the end of each subscription period we will auto-renew your subscription for another term (until you cancel) by charging your payment method on file the undiscounted standard subscription price. Don’t want to auto-renew? You can speak to our 24/7 support team to assist with switching this off.
TotalAV often offers promotions and special introductory offers to new customers during their initial term. These special offers are promotional prices that are available to new customers only and are valid for the initial term only. Upon renewal, you will be billed at the regular rates. Paying customers can manage active subscriptions within the dashboard billing tab
We're so confident that you won't want to leave TotalAV, we'll give you your money back if you do - No questions asked! During the first 30 days, if you decide TotalAV isn't for you, we'll refund your subscription fees in full.
Your satisfaction is our top priority, and we're so confident that you'll be pleased with our services:
Still, in the event that your decide TotalAV isn't for you, we think you should get your money back.
© 2019 TotalAV. All rights reserved.
The pricing shown for the antivirus protection plan excludes VAT (value-added tax), in some countries this is also known as GST (goods and services tax).
The rate applied for your location is charged at 0% and will be added to your total amount paid.
At TotalAV we believe that everyone should be able to run a free antivirus scan allowing you to quickly identify malware, or privacy concerns that may be hiding on your computer.
Once downloaded, just register for free inside our app and in a matter of minutes your free smart scan will begin using our latest antivirus definitions. The smart scan will highlight any malware, PUAs, privacy concerns and also show you some recommendations to improve the performance of your computer. If malware is detected we will remove the threats for free.
After the scan we will assist you to resolve any issues located for free and you will also have the option to upgrade to our premium antivirus which will automatically block harmful threats & viruses instantly in real-time.
At TotalAV your protection is our priority
© 2019 TotalAV. All rights reserved.
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