Submit Files & Websites
for Analysis

We take repletion in keeping the most up to date database of viruses and dangerous websites. User findings are a very important part of us maintaining an accurate database.

TotalAV™ background image

Submit Files & Websites
for Analysis

We take repletion in keeping the most up to date database of viruses and dangerous websites. User findings are a very important part of us maintaining an accurate database.

Need Tech Support? Talk to our Team now
Select a submission type:
Let us know your details
Attach the malicious file

Attached files need to be:

  • Compress into a zip file
  • Password protected with password 'infected'
  • A maximum of 500 Mb

Malicious Files

If a file submitted through this page contains new malware which is currently unknown to us, a definition will be added to our databases. After doing so, our Antivirus will block, detect and if possible remove it in future Antivirus scans.


False-Positives

If a file has wrongfully been detected during an Antivirus scan, this is called a false-positive. By submitting a false-positive we review the file, and if we agree that the flag is incorrect we update our definition database.

Malicious Website

If a website submitted through this page is found to be hosting malware or contains phishing attempts, we will block it within our Web Shield service. After doing so, our users will be protected from accidentally visiting the website.

False-Positives

If a website has been blocked by Web Shield by mistake, and does not contain malware or phishing attempts, we will review the submission and if we agree, it will be removed from our definitions database.