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We are Total Security Ltd (trading as TOTALAV™), a company registered in England and Wales under company number: 10161957.
Our registered office is at: Total Security Ltd, 16-18 Barnes Wallis Road, Segensworth, Fareham, Hampshire, PO15 5TT.
Our VAT number is: GB245203732.
Email us on: support@totalav.com.
Money-Back Guarantee
We’re confident you’ll love TotalAV™, but if you decide it’s not for you, we offer a full refund policy for your peace of mind.
You can request a refund within 30 days of starting or renewing an annual or biannual subscription, or within 14 days of starting or renewing a quarterly or monthly plan. Refunds are only issued upon request and require termination of your subscription. Simply cancelling your subscription (i.e., disabling auto-renewal) will not end your service or automatically trigger a refund.
Your satisfaction is our top priority, and we’re confident you’ll enjoy:
- How easy it is to protect your devices
- 24/7 customer support by phone and email
Click here for full details on our Refund and Cancellation Policy, including how to request a refund.
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