Copyright Infringement Notification
As provided in the Digital Millennium Copyright Act of 1998, we have designated the following individual for notification of potential copyright infringement regarding Web sites hosted by TotalAV: support@totalav.com. If you believe content hosted by TotalAV infringes a copyright, please provide the following information to the person identified above (17 U.S.C. 512):
A physical or electronic signature of the copyright owner or authorized agent;
Identification of the copyrighted work(s) claimed to have been infringed;
Identification of the material that is claimed to be infringing or to be the subject of the infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
Information regarding how we may contact you (e.g., mailing address, telephone number, e-mail address);
A statement that the copyright owner or its authorized agent has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
A statement that the information in the notification is accurate, and made under penalty of perjury, and, if an agent is providing the notification, a statement that the agent is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
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Renewal Policy
To help you stay protected and have a completely uninterrupted service, at the end of each subscription period we will auto-renew your subscription for another term (until you cancel) by charging your payment method on file the undiscounted standard subscription price. Don’t want to auto-renew? You can speak to our 24/7 support team to assist with switching this off.
TotalAV often offers promotions and special introductory offers to new customers during their initial term. These special offers are promotional prices that are available to new customers only and are valid for the initial term only. Upon renewal, you will be billed at the regular rates. Paying customers can manage active subscriptions within the dashboard billing tab.
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The Total AV Promise
We're so confident that you won't want to leave Total AV, we'll give you your money back if you do - No questions asked! During the first 30 days, if you decide Total AV isn't for you, we'll refund your subscription fees in full.
Customer Satisfaction at Total AV
Your satisfaction is our top priority, and we're so confident that you'll be pleased with our services:
- How easy it is to protect your devices
- 24x7 customer phone support available
For full information on our Refund and Cancellation policy including how to cancel please click here
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