If you think TotalAV is either wrongfully detecting a file or missing a suspicious file simply enter the details below and we will have it reviewed for you.
If the file that you submit contains new malware which is currently unknown to us, the definition will be added to our anti-malware database. We will then be able to detect and if possible, remove it.
If you think our scan has wrongfully detected a clean file by mistake please ensure you select ‘Submit False Positive’ from the options available above. After review if we agree that the flag is incorrect we will update our definitions.
Note: Please ensure you select the correct option when submitting the files as they need to uploaded separately
Registrera dig för Total Digital Säkerhet
Ange dina kontouppgifter nedan för att logga in
TotalAV often offers promotions and special introductory offers to new customers during their initial term. These special offers are promotional prices that are available to new customers only and are valid for the initial term only. Upon renewal, you will be billed at the regular rates. Paying customers can manage active subscriptions within the dashboard billing tab
We're so confident that you won't want to leave TotalAV, we'll give you your money back if you do - No questions asked! During the first 30 days, if you decide TotalAV isn't for you, we'll refund your subscription fees in full.
Your satisfaction is our top priority, and we're so confident that you'll be pleased with our services:
Still, in the event that your decide TotalAV isn't for you, we think you should get your money back.
© 2019 TotalAV. All rights reserved.
De priser som visas för antivirusskyddsplanen är exklusive moms.
Momssatsen för din plats är 0%, vilket läggs till totalt betalat belopp.
Välj en metod att kontakta oss
Eller så kan du ta en titt på våra vanliga frågor och svar
View other support contact numbers
Vi kan då sätta dig i kontakt med rätt person
Thanks for reaching out
Our Support reps will get back to you within 24 hours.
Or, simply visit out Help Center